Portrait of Brian Okum

Hi, I’m Brian.

I’m a technical writer based in the San Francisco Bay Area with five years' experience in regulated manufacturing environments. Most of what I write is procedural docs: SOPs, work instructions, and batch records. I also have experience with end-user documentation like product guides and digital knowledge bases. The rest of my work is the structure around those documents, meaning style guides, review and approval workflows, version control, and change management.

I think documentation serves several purposes at once, and I try to write with all of them in view. It records “tribal knowledge” that would otherwise live only in an experienced employee’s head. It gives a company a single source of truth, kept reliable through a defined authoring, review, and approval process.

I’ve built that kind of system from the beginning and worked inside mature ones. At Pendar Technologies, a spectroscopy hardware startup, I was the company’s first technical writer. I wrote over 800 pages of manufacturing and QC documentation and established the document review and approval process. At Curaleaf, a national cannabis manufacturer operating under GDP, I co-administered the Veeva eQMS, managed change control and CAPA workflows, and traveled to production facilities to validate new documentation with the technicians who use it.

Writing itself is the foundation of all of this. I studied linguistics at Temple University with a minor in English, and before manufacturing I worked as an underwriter, auditing financial transactions for regulatory compliance. Both show up in my work: careful, unambiguous language, and a working knowledge of what auditors and regulators expect to see. When text isn’t the right tool, I use visuals, including CAD renders, photo-sequenced procedures, and vector illustration.

Outside of work I spend a lot of time in the outdoors. I trail run and backcountry ski in the Sierras. I love learning and DIY projects, including auto and electronics repair. I’m also involved in environmental activism, and leveraged my technical writing background to help form a non-profit by writing the IRS application, documenting its founding governance procedures, and helping write grant applications.